Frequently Asked Questions

How are your products made?

Each item is printed to order after you purchase it. Making products on demand helps us offer more original designs while reducing unsold inventory.

How long does production take?

Production usually takes approximately 2–7 business days before your order ships. Production and delivery estimates are not guarantees.

What delivery options are available?

We currently ship to U.S. addresses. Available methods, rates, and estimated delivery times are shown at checkout for the products and destination in your cart.

Will I receive tracking?

Yes. Tracking is emailed to the address used at checkout when it becomes available. Items in one order may occasionally arrive in separate packages.

Can I return or exchange an item?

Because each item is made especially for your order, we do not accept returns or exchanges for a change of mind or an incorrect size selection. Please check the product details and size guide before ordering.

What if my item is damaged, misprinted, or incorrect?

Email admin@nationaldaywear.com within 30 days of delivery. Include your order number and clear photos of the item and packaging. If the issue is verified, we will arrange a replacement or refund at no additional cost.

Can I cancel an order?

Contact us immediately. We can cancel only before production begins. Once an item has entered production, it cannot be canceled.

How do I choose a shirt size?

Use the size guide on the product page and compare its measurements with a shirt you already like. If you are between sizes or prefer a roomier fit, consider sizing up.

Where do you ship?

We currently ship to U.S. addresses only.

Which payment methods do you accept?

Available payment methods are displayed at checkout.

What if my tracking shows a problem?

Check the carrier’s latest scan and confirm the shipping address on your order. If the carrier cannot resolve the issue, email us with your order number and we will help investigate.

How can I contact National Day Wear?

Email admin@nationaldaywear.com. We aim to respond within 1–2 business days.